Shipping Policy

A legal disclaimer

The information provided in this Shipping Policy is intended for general informational purposes and is provided to explain how shipping and delivery work when you place an order with Luxe & Loom.

Shipping times, costs, and delivery conditions may vary depending on the product purchased, destination, shipping method selected, and circumstances outside of our control. Estimated delivery times are not guaranteed delivery dates.

While we make reasonable efforts to process and ship orders within the timeframes provided, Luxe & Loom is not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect or incomplete shipping information, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order. Luxe & Loom cannot guarantee delivery to an incorrect address provided by the customer.

Any shipping estimates or information provided on our website should be considered estimates only and may change when necessary.

This Shipping Policy does not limit any rights or protections you may have under applicable consumer protection laws.

Shipping Policy - the basics

At Luxe & Loom, we want you to have a clear and straightforward shopping experience. Our Shipping Policy explains how orders are processed, shipped, and delivered, including estimated processing times, shipping costs, and potential delays.

Orders are typically processed within 2–5 business days after they are placed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping costs and available shipping options are calculated and displayed at checkout based on your order and delivery location. Delivery times may vary depending on your location and shipping method. Any delivery timeframe provided is an estimate and is not a guaranteed delivery date.

We currently ship to [insert shipping locations]. For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

Occasionally, orders may experience delays due to circumstances outside our reasonable control, including carrier disruptions, severe weather, holidays, customs processing, incorrect address information, or unusually high shipping volumes.

Customers are responsible for providing accurate and complete shipping information when placing an order. Luxe & Loom is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided at checkout.

If your package arrives damaged, is marked as delivered but cannot be located, or appears to be significantly delayed, please contact us through our website's contact page with your order information so we can assist you.

Luxe & Loom reserves the right to update this Shipping Policy as our business, shipping methods, or available destinations change. Any updates will be posted on this page.

Last Updated: August 2026